This guide shows how to configure DB Schenker Norway in Shipi. You connect your own DB Schenker Norway account, load the services in your DB Schenker agreement, and Shipi books DB Schenker shipments and prints the labels, with a return label if you want one.
| Item | Details |
|---|---|
| What you need | DB Schenker username, password and customer number (Norway) |
| Where to get them | DB Schenker Norway, when they give you booking API access |
| Services | Loaded from your DB Schenker account with Get shipping Services |
| Live rates | Not available for DB Schenker in Shipi yet |
| Labels | PDF, with an optional return shipment |
| Setup steps in Shipi | Carrier Account → Package → Shipping Services → Rates → Shipping Label |
Load the services before you continue. On the first step, fill in the login, customer number and ship-from address, then click Get shipping Services. The Agreement is Found… Click Next button appears only when DB Schenker returns your services.
In this guide: What you need · Add DB Schenker Norway · Account information · Ship-from address · Packing · Services · Rates · Label settings · First label · Troubleshooting · FAQ
What you need to configure DB Schenker Norway
- A DB Schenker customer account in Norway (customer number).
- A username and password with access to DB Schenker’s booking API. Ask your DB Schenker Norway contact.
- Weights and dimensions on your products.
Step 1: Add DB Schenker Norway in Shipi
- Sign in to Shipi and click Carriers in the left menu. The Shipping Accounts page opens.
- Click Add Shipping Account. If you haven’t added any account yet, the page shows the carrier list straight away.
- In the Add New Shipping Account window, search for DB Schenker Norway and click it.
- The setup form opens. Its steps are listed in the Setup Steps panel on the left: Carrier Account → Package → Shipping Services → Rates → Shipping Label. Click Next at the bottom of each step, and Save Settings on the last one.
The left panel also has a Book a call button. The Shipi team can set up DB Schenker Norway with you for free.
Step 2: DB Schenker account information
| Field | What to enter |
|---|---|
| Shipping Account Name * | Any name to recognise the account, for example DB Schenker – Oslo |
| Execution Mode * | Live Mode (default) books real shipments. Test Mode uses DB Schenker’s test system with test credentials. |
| Username * | Your DB Schenker API username |
| Password * | Your DB Schenker API password |
| Customer Number * | Your DB Schenker Norway customer number |
Then fill in the ship-from address below and click Get shipping Services. When DB Schenker returns your services, click Agreement is Found… Click Next.
Step 3: Ship-from address
The Shipping From Address section is under the account fields on the first step. DB Schenker uses it as the sender on every label, so enter the address your parcels leave from.
If you already have saved addresses
- Shipper addresses saved in your Address Book appear as cards. Click a card to use it for this account; it gets a green Default badge.
- Click Edit on a card to change it, or + Add New Address to add another.
If you don’t have a saved address yet
| Field | What to enter |
|---|---|
| Shipper Name * | The contact person, printed on the label |
| Company Name * | Your business name |
| Mobile / Contact Number * | A phone number the carrier can call about the shipment |
| Email Address * | Your shipping contact email |
| Address Line 1 * | Street and number |
| Address Line 2 | Unit, floor or building (optional) |
| Country * | The country you ship from |
| State * | Choose from the list for that country |
| City * | Your city |
| Postal/Zip Code * | Your postal code |
| Tax ID / GSTIN | Your VAT, EORI or other tax number, if customs documents need it (optional) |
| House Number | Only if your address has the house number separate from the street (optional) |
The + Add New Address window has the same fields, plus + Add Custom Field to store any extra reference with the address.
Step 4: Packing
The Package Settings step tells Shipi how to turn an order’s items into parcels for DB Schenker. Shipi works from your product weights and dimensions, so make sure your products have them.
| Option | How it packs | Use it when |
|---|---|---|
| Pack Items Individually | Every item goes in its own parcel. | Each product ships in its own box. |
| All in one box | All items go in one parcel, whatever their size. | Your orders always fit in one box. |
| Weight Based Packing (Heavy Items First) (default) | Fills a parcel, heaviest items first, up to Max Weight (kg) (25 by default), then starts a new parcel. | You don’t use fixed box sizes. |
| Box or tube or envelope or packet packing | Fits the items into the boxes you define, using their dimensions. | You ship in a few standard box sizes. |
Adding your boxes
With the box option selected, click + Add Box and fill in:
| Field | What to enter |
|---|---|
| Name * | Any name, for example Small Box or Large Mailer |
| Type * | Box (rigid box), Tube (rolled items such as posters), Envelope (documents and thin, flat items) or Packet (soft mailer bag for items that don’t need a box, such as clothes) |
| Weight of Box (kg) * | What the empty packaging weighs |
| Max Weight (kg) * | The most the box can hold, items and packaging together |
| Width (cm) * | Left to right |
| Height (cm) * | Bottom to top |
| Depth (cm) * | Front to back |
Each box appears as a card with Edit and Remove buttons.
Packing settings greyed out? Your store uses one central packing configuration for all its shipping accounts. Click Edit Configuration, then Yes, Edit Settings. Your changes then apply to every shipping account in the store.
More detail and examples: how shipping package configuration works in Shipi.
Step 5: Shipping services
This step lists the DB Schenker services Shipi supports. Only the services you tick are used: in rates at checkout and in the service list when you create a label.
- Type in Search services… to find a service, or use the All, Domestic and International tabs.
- Tick the box on a service card to switch it on. Each card shows the service code in brackets, for example
[CODE]. - Click the gear button on a ticked service to open Configure:
:
| Setting | What it does |
|---|---|
| Display Name | Your own name for the service, used instead of DB Schenker’s name in the service list when you create a label. Leave empty to keep the standard name. |
| Price Adjustment % | DB Schenker doesn’t return live rates in Shipi, so this has no effect. |
| Agreement ID / Agreement Name | Read-only. The carrier agreement the service belongs to. |
The list shows the services returned for your customer number. Tick the ones you use.
Step 6: Rates
| Setting | What it does |
|---|---|
| Enable Realtime Shipping Rates * | Shipi doesn’t fetch DB Schenker rates yet, so this setting has no effect. Charge shipping with your store’s rates or a Flat Rate account. |
Step 7: Shipping label settings
| Setting | What it does |
|---|---|
| Shipping Label Generation Time | Create Label Manually: you create each label from Shipments. Create Label immediately once order placed: Shipi creates the label as soon as an order with one of this account’s shipping options reaches Shipi. |
| Sent Shipping Label to Email Address? * | Where Shipi emails the label (and invoice, if there is one) each time a label is created. Separate several addresses with commas. If an automatic label fails, Shipi emails the error instead. Leave empty if you don’t want emails. |
| Should Generate Return Shipment? * | Yes: DB Schenker also creates a return shipment and label with every booking. No: outbound only. |
| Default Domestic / International Shipping Service for automation * | Saved with the account, but Shipi doesn’t use these two settings yet. Choose the DB Schenker service on the label screen. |
Before you switch on automatic labels: create one test label and check the service and price are right. Automatic and bulk shipments use your default service when the order has no service chosen at checkout.
Automatic labels start from the shipping option the customer picked at checkout. DB Schenker has no checkout rates in Shipi, so create DB Schenker labels from Shipments instead.
After you save
Click Save Settings. The account appears on the Shipping Accounts page with its name, shipper, address and the DB Schenker logo.
| Control | What it does |
|---|---|
| Status switch | On: the account is used for live rates. Off: Shipi leaves it out of rates. |
| Edit | Opens the setup form to change any setting |
| Delete (bin icon) | Removes the account |
| Custom Shipping Rule | Set a free-shipping threshold, choose one default domestic and one default international carrier account (with a service), and send chosen countries to a specific account |
Create your first DB Schenker label
- Click Shipments in the left menu.
- Click Create Label next to an order, or Create Shipment to ship something that isn’t an order.
- Check the shipper and receiver details and the products, then choose your DB Schenker account and a service.
- Set the shipment options below if you need them, then click Create Shipment.
- Shipi shows the tracking number and the label to print. If you entered an email address in the settings, the label is emailed too.
Troubleshooting
| Message or problem | What to do |
|---|---|
| The given information worng. Not able to fetch the agreements | DB Schenker didn’t accept the login or customer number. Check them and that Test/Live Mode matches the credentials, then click Get shipping Services again. |
| Shipping Service Not Found | Tick at least one service in the Shipping Services step and choose it on the label screen. |
| No Next button on the first step | Click Get shipping Services first. Next appears when your services are loaded. |
Frequently asked questions
Your DB Schenker Norway customer number and a username and password with access to DB Schenker’s booking API. Ask your DB Schenker Norway contact for API access.
Shipi first loads your DB Schenker services. Fill in the login, customer number and ship-from address, click Get shipping Services, then click Agreement is Found… Click Next.
Yes. Set Should Generate Return Shipment? to Yes and DB Schenker creates a return shipment with every booking.
Not yet. Charge shipping with your store’s rates or a Flat Rate account and create DB Schenker labels in Shipi.
Yes. Choose Test Mode and use the test credentials DB Schenker gave you; bookings then go to DB Schenker’s test system. Switch to Live Mode for real shipments.
Related guides
- How to set up flat rate shipping in Shipi
- How to configure shipping accounts in Shipi
- How shipping package configuration works in Shipi
- How the Address Book works in Shipi
Last updated: September 24, 2026