Common

The Address Book in Shipi helps you store, manage, and reuse shipping addresses for both: These addresses are used when: Step 1: Access Address Book You will see: Step 2: Add Shipper Address Click Add Shipper to create a Ship-From address. This address represents: Shipper Address Fields Explained Field What It Is Required Notes Name […]

Package configuration tells Shipi how to group products into packages before sending data to shipping carriers. This directly affects: 📌 Wrong package settings = wrong rates or label failures 🔹 Pack Items Individually Each product is shipped as a separate package. Option Explanation What this does Generates one shipping label per product How it works […]

✅ 1. You Are Using TEST (Sandbox) Credentials FedEx sandbox labels never appear in the live FedEx dashboard. Check: Fix: Switch to production credentials. ✅ 2. You Are Using “Ship” (Label) Only – NOT Creating a Pickup FedEx only shows shipments in the FedEx panel if: API-generated labels without a pickup remain “local only”. Fix:Enable […]

Quick Solution If you’re encountering the error: The easiest way to resolve this is by enabling SMTP authentication for your Microsoft 365 account. Step 1: Enable SMTP Authentication in Microsoft 365 Step 2: Use an App Password (if MFA is Enabled) If Multi-Factor Authentication (MFA) is enabled for your account:

Why Shipi is Worth It: Shipping is not just about generating a label, it’s about delivering a smooth post-purchase experience, saving time, and scaling operations without headaches. Here’s why Shipi is a smart investment for your eCommerce business: ✅ 1. Multi-Carrier Integration in One Place Shipi connects your store to multiple shipping carriers under one […]